CBC/Radio-Canada Help Centre home page
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  1. CBC/Radio-Canada
  2. A Technical Issue

A Technical Issue

Technical difficulties with sites and apps

  • Where can I get technical support for CBC or Radio-Canada digital platforms?
  • I’m having problems with the comments section on one of your websites. Who should I contact?
  • Can CBC and Radio-Canada audio/video content be accessed online from outside Canada?
  • I can no longer access my account on your job portal or I forgot my password.
  • I have a question or I’m having problems with your job portal.

Reception problems

  • How do I report a transmission problem with a CBC or Radio-Canada radio frequency or television channel?
  • I don’t get over-the-air coverage for my television anymore. What are my options?
  • How can I listen to CBC Music or ICI MUSIQUE if I’m out of range?
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